Split Aces Casino is a new casino which launched in the second quarter of 2018. It is owned and operated by Alpha Interactive Solutions N.V. The casino showcases a lot of what makes online casinos popular. It provides players with an impressive list of popular games which are developed by the biggest and best names in the industry.
The casino has a main luxury theme, which can be seen and felt throughout. Being rich comes with several benefits, amongst which the convenience of never having to settle. Split Aces offers this opportunity to all of its players, with multiple payments options and a friendly customer service team.
The casino’s primary promotion is its welcome bonus. New players receive an attractive 200% match on their first deposit, up to €1,000. What’s more, if players use selected payment providers, namely Neteller, Skrill or PostePay, they get an additional 15%, up to €500.
Therefore, a player who deposits €500 of his own money through Skrill, for example, will start playing with €1,575, which is truly amazing. Together with the bonus money, the player will also receive 20 free spins to enjoy on the casino’s slots.
Another promotion organized by the casino is their Insurance Bonus. As long as a player did not claim a bonus in his last deposit, he can speak to customer care about receiving a special bonus. The value of the bonus depends on the player’s deposit values and is subject to certain wagering requirements.
Split Aces also has its own VIP Club, although unlike many casinos, everyone is instantly a member, as soon as they wager their first €1. The club has 4 distinct tiers, ranging from Silver to Black. A member moves up tier once the minimum amounts are wagered and sufficient points are collected.
Being in a higher tier gives members access to their very own personal account manager, who will assist them with all their inquiries. They will also be invited to special promotions and events open only to their tier. Also important are the members’ birthdays. On this special day, members can expect to receive tailored made presents in their account.
Split Aces Casino really knows how to keep its players happy. It boasts hundreds of games in a variety of genres. Apart from popular slots and table games, players can enjoy live casino games and video poker. Even their Other Games section is full of original genres such as VIP Games and Action Games.
Apart from the big names, like NetEnt and Betsoft, the casino also plays host to a number of lesser-known creators. Fugaso, for example, is not as well known as some of the others, but their games are extremely entertaining, with 3D graphics and immersive background music. Their Golden Shot progressive jackpot slot is an excellent example of their capabilities.
MrSlotty’s Hot Honey 22 is another game featured by the casino. In this slot, almost all the symbols are part of a woman’s body covered in tattoos. This adult-themed slot gives players a break from the frequent repetition of more popular themes, such as Greek gods or jungle adventures.
When it comes to table games, the casino offers a decent selection, focusing on Roulette, Blackjack, and Poker. The number of games is not impressive, especially when compared to other casinos, but most players should find one of their favourite games for them to play.
Their live casino is, however, considerably larger than most other casinos. There are games by Evolution Gaming and Extreme, amongst other operators. These games are masterfully set up in realistic studios and include friendly and knowledge dealers to make the games feel as real as possible.
Most of the casino’s games are available in trial mode, giving players the opportunity to try a game before playing with their own money. A growing number of games, including live games, are available on mobile phones for players who enjoy playing on the go.
Support & Payments
Players could not ask for more when it comes to the casino’s options for customer support. The most popular option is the live chat function, which is available 24 hours a day, 7 days a week. The staff of the support team is very knowledgeable, friendly and multi-lingual.
Alternatively, players can contact the casino by phone, email or contact form. The phone option is not available throughout the day, however. Players can also look for their own answers by searching the detailed FAQ page easily accessible from any page of the website.
Even when it comes to banking options, many players will be satisfied. The casino allows deposits and withdrawals by credit or debit cards, e-wallets, virtual cards and online banking. For deposits, players can also use the cryptocurrency Bitcoin.
Surprisingly, the casino does state that it might take 24 hours for deposits to appear on a player’s account after they have been processed by the service provider. Withdrawals may take up to five working days to be processed. Members in the higher tiers of the VIP club may see faster processing times. The casino does not charge any fees for deposits or withdrawals.
The New Kid In Town
Split Aces Casino may be a new operator in a very competitive field, but it has already shown that i5 is able to carve out its own niche of players. Many features of the casino already compare with bigger brands, and areas which need development will probably be improved quickly. This casino will soon be seen topping world rankings.